1. Operator and scope
LuckyPet is operated by Featured SEO Company. These terms apply to the product catalogue, brand and category pages, search, price comparisons and related enquiries on luckypet.com.hk. By using the site, you agree to these terms; otherwise, please stop using it.
2. Platform service
LuckyPet provides access to and comparison of public information about pet food and supplies in Hong Kong. Ordinary browsing and search require no registration or payment. We are not a pet retailer and do not accept orders, collect store payments, reserve stock or arrange delivery.
3. Comparison method and coverage
Comparisons consider brand, recipe, intended animal, food format, unit weight and pack count. Similar names do not always identify the same specification, and the site does not cover every store or product in Hong Kong. Order, lower price and inclusion do not imply quality ranking, personal recommendation or endorsement.
4. Price, stock and promotions
Prices follow the stated currency and pack. Membership prices, coupons, spending thresholds, minimum quantities, shipping and remote-area charges may have separate conditions. Stores may change prices or stock at any time; the store page and checkout govern the actual transaction.
5. Transactions with stores
After you follow a link to a third-party store, ordering, payment, delivery, returns, warranties and complaints are governed by your arrangement with that store. LuckyPet is not a party to the transaction and does not guarantee order acceptance.
6. Pet health information
Categories, product summaries and general buying information are for reference only and are not veterinary diagnosis, nutritional prescription or treatment advice. Veterinary diets, allergies, illness and special nutritional needs should be assessed by a qualified veterinarian.
7. Advertising, affiliate links and ranking
Some links may in future include affiliate tracking. If you complete a purchase through such a link, we may receive a commission and your product price will generally not increase as a result. Sponsored or paid content will be identified where appropriate. A commercial relationship is not a product guarantee and does not permit mismatched specifications to be compared together.
8. Acceptable use
- Do not impersonate LuckyPet, a store, a brand or another person.
- Do not send malware, bypass security or access systems without authority.
- Do not disrupt the site through excessive requests or unreasonable load.
- Do not mass-copy, resell or republish protected content without permission.
9. Intellectual property
Original site text, design, software and arrangement belong to Featured SEO Company or the relevant rights holder. Product names, trademarks, images and third-party materials remain the property of their respective owners. Individuals may browse, save or print pages within a reasonable personal-use scope.
10. Operation and accuracy
We may adjust or suspend features for maintenance, security or content updates. We will reasonably consider correction notices but do not guarantee that all information immediately reflects every store change, that the site is uninterrupted, or that any price is always the lowest in Hong Kong.
11. Liability and law
To the extent permitted by Hong Kong law, responsibility a third-party store has for its products, prices and transactions does not transfer to us merely because LuckyPet provides a link. Nothing in these terms excludes liability that cannot lawfully be excluded or reduces statutory rights. These terms are governed by Hong Kong law.
12. Updates and enquiries
We may update these terms for changes in features, operations or law. The current version and date appear on this page. Email hello@luckypet.com.hk with “LuckyPet enquiry” in the subject about terms, corrections or rights issues.